Emergency Services Dispatcher
Company: South Shore Health
Location: Weymouth
Posted on: October 18, 2024
Job Description:
Job Description SummaryThe Emergency Services Dispatcher is
responsible for receiving all emergency services and Mobile
Integrated Health phone calls and directing them appropriately as
well as assigning ambulance dispatch requests and coordinating
critical care transport.Job DescriptionESSENTIAL FUNCTIONS
- Receives All Emergency Services and Mobile integrated Health
calls and directs them appropriately.
- Receives and assigns ambulance dispatch requests from various
South Shore Hospital nursing floors and outpatient satellites to
appropriate ambulance service.
- Ensures efficient response to ambulance requests.
- -Responsible for safe transport of patients to their correct
destination, and appropriate documentation of services.
- Facilitates and coordinates Critical Care Transportation health
system wide
- Receives request from neighboring communities/dispatch centers
for mutual aid requests
- Maintains accurate records of all Ambulance traffic within the
hospital.
- Utilizes Cisco phone system and Avtec radio consoles.
- Maximizes utilization of South Shore Hospital
Paramedic/Ambulances Services.
- Familiarity with Massachusetts O.E.M.S. statewide ALS/BLS and
ALS inter-facility transfer treatment protocols.
- Manage EMS call entry in both CAD (Rescue Net) and Electronic
Medical Record (EPIC).
- Answering Incoming patient expects and entry into EPIC from MD
offices and Urgent Cares.JOB REQUIREMENTSMinimum Education -
PreferredHigh school graduate or equivalent preferredMinimum Work
Experience-PreferredPrevious hospital telecommunications experience
and Emergency Medical Services experience preferred.Required
additional Knowledge and AbilitiesBasic computer literacy-MS Word,
Excel, EPIC, and GPS locator software preferred.Geographical
knowledge of surrounding area preferred.Knowledge of Emergency
Medical Dispatch and Ambulance Communications preferred.
Keywords: South Shore Health, West Hartford , Emergency Services Dispatcher, Professions , Weymouth, Connecticut
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